Privacy Policy

Effective Date: 12/1/2024

At Vodplex, your privacy is our priority. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website, services, and contact us via WhatsApp or other communication channels.

1. Information We Collect

We may collect the following personal information:

  • Personal Details: Names and email addresses.
  • Payment Information: Details required to process your payments securely.
  • Analytics Data: Information collected through cookies and tracking technologies.

2. How We Collect Your Data

We collect your data through:

  • Payment forms on our website.
  • WhatsApp chats with our support team.
  • Analytics tools such as Google Analytics.

3. Use of Collected Information

We use your personal information to:

  • Process payments and complete your transactions.
  • Provide customer support and respond to inquiries.
  • Improve our services and your user experience.
  • Conduct marketing via email or WhatsApp exclusively for Vodplex promotions.

We do not share your data with third parties.

4. Data Retention

Your data will be stored for over a year to ensure high-quality customer service and assist with subscription renewals.

5. Your Rights

You have full control over your personal data. You may:

  • Access the data we have about you.
  • Request corrections or deletions.
  • Decide whether we keep or remove your information.

6. Security Measures

We use SSL encryption to protect your data from unauthorized access, ensuring a secure browsing and transaction experience.

7. Cookies and Tracking Technologies

We use cookies and tracking technologies for:

  • Analytics (e.g., Google Analytics).
  • Tracking (e.g., Google and Facebook tracking plugins).

You can control your cookie preferences through your browser settings.

8. Contact Information

If you have questions or concerns about your data, feel free to reach us via:

9. Geographic Scope

We operate globally and comply with relevant privacy laws as applicable to the regions we serve.

10. Minors

Our services are not intended for minors. If we discover that a minor has purchased a subscription, we will freeze their account and provide a refund if necessary.